Hospitality & Tourism Management Course In Malaysia

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Hospitality & Tourism Management Course

1. What Is Hospitality & Tourism Management?

Planning events takes a mix of skills. Running vacation spots also requires creativity and business knowledge. Customer service is key in both cases. The focus is always on giving visitors a great experience. Whether it’s an outing or a leisure activity, the goal is the same. That’s what Hospitality & Tourism Management is all about.

Why It Matters To The World?

  • Tourism helps the economy grow, especially for countries such as Japan, Thailand and Malaysia. Tourism creates millions of jobs, from front-line customer service roles to behind-the-scenes managerial positions. Local shops, cafes, and activity spots benefit from the ripple effect when tourists spend money.
  • Travel connects people and cultures. Travelers try unique cuisines, explore different lifestyles and gain fresh perspectives of the world. It makes us more open-minded and understanding.

Here’s an insightful video by an industry veteran shining a light on the pros and cons if you’re still unsure:

2. Where To Study Hospitality & Tourism Courses In Malaysia?

Here are our recommendations of top universities to study Hospitality and Tourism courses in Malaysia.

UniversityCourse
1. Taylor’s UniversityBachelor Of International Hospitality Management (Hons) (3+0) with University of Toulouse-Jean Jaurès, FRA
2. Sunway UniversityBSc (Hons) in International Hospitality Management (3+0) with Le Cordon Bleu, FRA
3. UOW MalaysiaBachelor of Arts International Hotel & Tourism Management (3+0), with International Management Institute (IMI), CH

Bachelor of Hospitality Management (Hons)
4. Curtin UniversityBachelor of Commerce (Tourism and Hospitality)
5. SEGI University & CollegesBachelor of Hospitality Management (Hons.) (3+0) with University of Central Lancashire, UK
5. HELP UniversityBachelor of Business (Hospitality Management) (Hons)
6. Kolej MDISBSc (Hons) International Tourism and Hospitality Management (3+0), University of Sunderland, United Kingdom
7. UCSI UniversityBachelor of Arts (Hons) in Hospitality Management (A Dual Award with HTMi Switzerland)

3. Hospitality & Tourism Management Course Pathways & Entry Requirements

There are 2 pathways one can consider when studying a Hospitality & Tourism Management Course.

Pathway 1: SPM/O-Levels ➔ Pre-University/Foundation ➔ Hospitality & Tourism Management Degree

A regular pathway towards Hospitality & Tourism Management studies is to enter a Pre-University course (A-Level, SACE, STPM) or a Foundation course offered by the university of your choice.

As an SPM / O-Level leaver, the entry requirement is 5 credits to enter Pre-U or Foundation.

A Pre-University course or Foundation typically takes 1 to 2 years to complete and will qualify you to enter into a Degree in Hospitality & Tourism Management or equivalent studies.

A Hospitality & Tourism Management Degree will take 3 years to complete. Here are the general requirements to enter with qualifications from popular pre-university courses or a foundation course:

QualificationsGeneral Requirements
A-Level2E
AUSMAT/SACEATAR 55
CIMP55%
STPM2C
UEC5B
FoundationCGPA 2.00

Note: Actual minimum requirements will differ between different universities.

In total, this pathway generally takes 4 years to complete.

Pathway 2: SPM/O-Levels ➔ Diploma ➔ Hospitality & Tourism Management Degree

Studying for a Diploma in Hospitality & Tourism Management is a common path and advantageous for students who may have a limited budget or want to start their career as soon as they graduate.

As an SPM / O-Level leaver, the entry requirement is 3 credits to enter a Diploma in Hospitality & Tourism Management and will take 2 years to complete.

For those with a Diploma qualification, you only need to enrol for 2 years to complete a Degree course with a minimum entry requirement of CGPA 2.0 for your Diploma.

A Degree will allow you to learn a lot more from various electives to choose from that could benefit your skillset. You will also gain longer industry exposure through placements with hotels, event management outfits, hospitality service providers or tourism-related digital platforms. 

4. What You Learn In A Hospitality & Tourism Management Course

Here are some of the common subjects you’ll come across in a Hospitality & Tourism Management course:

  • Consultancy for the Visitor Economy
  • Consumer Behaviour
  • Current Issues in Tourism and Hospitality
  • Discovering Public Relations
  • E-Tourism
  • Fundamentals of Entrepreneurship
  • Global Marketing Management
  • Global Tourism
  • Hospitality Experience
  • Hotel Accommodation Management
  • Impacts of Festivals and Events
  • Innovation Processes
  • International Cultural and Communications
  • Introduction to Business Information Systems
  • Introduction to Finance Principles
  • Legal Aspects in the Hospitality & Tourism Industry
  • Managing Social Media Platforms
  • Marketing Across Borders
  • Marketing and Business for the Service Sector
  • Meetings, Incentives, Conferences and Exhibitions
  • People Management
  • Principles of Tourism, Hospitality and Events
  • Retail Travel Operations
  • Study Skills for the Service Sector
  • Ticketing and Computer Reservation System
  • Tourism and Heritage Management
  • Venture Building

How Can Uni Enrol Help?

Uni Enrol’s experienced counsellors help you compare the pros and cons of studying a Hospitality & Tourism Management Course at different universities and different locations.

5. Why Should I Study Hospitality & Tourism Management?

Some people are just wired to be great communicators and to create great experience for others. If you fall into this category, you will thrive in a Hospitality and Tourism career!

  • Borderless Career Paths – Whether managing five-star hotels, planning dream events, working in an airline, or running global tourism experiences, there are so many opportunities in the field which can take you to any country.
  • Essential Skills for Life – You learn skills such as customer service, problem-solving and adaptability from studying this field that translates into any career (and life in general!). You’ll also study management, marketing, and operations, which will better prepare you for leadership positions.
  • Global Exposure – Hospitality and tourism bring people and cultures together. Whether you’re working in the heart of a bustling city or at a peaceful beach resort, no two days are alike, and you are surrounded every day by a new experience, new scenery and new people from all over the globe.

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6. RIASEC Compatibility To A Hospitality & Tourism Management Course

The John Holland Theory of Career Choice states that in choosing a career, people will choose one similar to their personality to ensure job satisfaction, job performance, and career success. The test generates 6 different personality types:

  • Realistic (R)
  • Investigative (I)
  • Artistic (A)
  • Social (S)
  • Enterprising (E)
  • Conventional (C)

With the RIASEC Test, the 6 personalities can generate up to 720 combination possibilities to provide career compatibility. You can try the test yourself here.

Here are the main 3 traits that will shine in this industry:

SOCIAL

  • This field thrives on personal connections. This is your course if you like to talk to people, smile at them, and love to help. You can make the guests help you feel like they are at home.

ENTERPRISING

  • A person who is enterprising is one who takes the initiative to do something. You have a kind of motivation to go the extra mile for guests, create unique holiday packages to attract new travellers, or come up with extraordinary marketing ideas.

CONVENTIONAL

  • You must be good at organizing and following the business rules as well. If you are good at following a schedule, procedures, and ensuring that everything is done properly, then you will be able to maintain high standards of service.

7. Career Opportunities For Hospitality & Tourism Management

Areas of OpportunityTypes of Roles
Hotel & Accommodation Management Hotel Manager, Front Office Manager, Housekeeping Manager, Revenue Manager
Food & Beverage Management Restaurant Manager, Bar & Beverage Manager, Catering Manager, Food & Beverage Director
Travel & Tourism IndustryTour Operator, Travel Consultant/Agent, Cruise Ship Luxury, Travel Specialist
Event & Conference ManagementEvent Planner, MICE (Meetings, Incentives, Conferences, Exhibitions) Manager, Festival & Entertainment Manager 
Airline & Transportation Industry Airline Customer Service Manager, Cruise Line Hospitality Manager, Rail & Luxury Train Tourism Manager
Resort, Spa & Wellness Management Resort Manager, Spa & Wellness Manager, Health & Wellness, Tourism Manager
Sports, Adventure & EcotourismAdventure Tourism Manager, Ecotourism Specialist, Golf & Sports Club Manager 
Marketing, Sales & PR in HospitalityHospitality Sales Manager, Digital Marketing Specialist (Hospitality), Public Relations Manager (Hospitality & Tourism) 
Entrepreneurship & ConsultancyTravel Business Owner, Hospitality Consultant, Luxury Concierge Service Provider 
Academic & Research Careers Hospitality Lecturer/Professor, Tourism Research Analyst

Recommended Course Guides

Looking for other related courses? Here are various design-related course guides you should check out:

If you’re still not sure what to study, we have many other Course Guides that will provide more guidance on the subject matter. Share with your friends!

We also took the liberty to compile all our University Guides and Course Fees Guides so you don’t have to go anywhere else!

About the Author:

Ken Hoong is the co-founder of Uni Enrol and a contributing writer. Drawing on his close work with Uni Enrol’s counsellors, he brings keen insight into Malaysia’s evolving private higher education landscape and the shifting preferences of students in learning and career choices.