Hotel Management Course In Malaysia

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1. What Is Hotel Management?

Hotel management entails overseeing everything linked to the hotel business. This includes handling different departments in a hotel such as housekeeping, finance, customer service, staff management, food inventory management, restaurant management and more.

Why it matters?

  • No matter if it’s a 3-star or 5-star hotel, an impeccably run hotel and hospitality service makes all the difference in a guest’s experience. You can be a part in making unforgettable memories.
  • Learning all aspects of managing a hotel well can lead to the profitability of the business, which leads to more opportunities and rapid career ascension.

Listen to Anthony Melchiorri spitting facts about the Hotel Industry.

2. Where To Study Hotel Management Courses In Malaysia?

Here are 10 best universities to study Hotel Management courses in Malaysia.

3. Hotel Management Course Pathways & Entry Requirements

There are 2 pathways one can consider to qualify for a career in the hospitality field.

Pathway 1: SPM/O-Levels ➔ Pre-University/Foundation ➔ Hotel Management Degree

To obtain a Degree in Hotel Management, you can begin with a Pre-University course (A-Level, SACE, STPM) or a Foundation course offered by the university of your choice.

As an SPM / O-Level leaver, the entry requirement is 5 credits to enter Pre-U or Foundation. It takes 1 to 2 years to complete and will qualify you to enter into a Degree in Hotel Management.

With any typical degree, a Hotel Management Degree will take 3 years to complete. Here are the general requirements to enter with qualifications from popular pre-university courses or a foundation course:

QualificationsGeneral Requirements
A-Level2D
AUSMAT/SACEATAR 55
CIMP50%
STPM2C
UEC5B
FoundationCGPA 2.0

Note: Actual minimum requirements will differ between different universities.

In total, this pathway generally takes 4 years to complete.

Pathway 2: SPM/O-Levels ➔ Diploma ➔ Hotel Management Degree

Diploma is also a common pathway for students who want to enter the Hotel Management career. 

With a Diploma qualification, almost all hotels or leisure establishments are willing to hire capable graduates as this industry is not all about academic results but having good communication skills.

As an SPM / O-Level leaver, the entry requirement is 3 credits to enter Diploma.

A Diploma in Hotel Management takes between 2 to 3 years to complete, depending on the university offering. Diploma courses that extend beyond 2 years typically incorporate longer industry attachment exposure.

If you choose to pursue a Hotel Management Degree, you only need to undergo 2 years of the course instead of 3 years with a minimum of CGPA 2.0 to enter.

Studying a Degree course introduces you to a more in-depth understanding about all aspects of hotel and hospitality management including food & beverage production, room management, procurement, event planning, operations and more.

How Can Uni Enrol Help?

Uni Enrol’s experienced counsellors help you compare the pros and cons of studying a Hotel Management Course at different universities and different locations.

4. What You Learn In A Hotel Management Course

A Hotel Management Course essentially teaches you to be a swiss army knife, acquiring many skills that can be applied not just in the hotel business. The following are subjects you will learn but may vary slightly from university to university:

  • Accommodation Management
  • Business of Hospitality and Tourism
  • Culinary Theory and Practice
  • Culture and Heritage
  • Financial Accounting for Hospitality
  • Food and Beverage Service Production
  • Food Hygiene and Sanitation
  • Foodservice Marketing
  • Front Office Management
  • Fundamentals of Marketing
  • Hospitality and Tourism Law
  • Hospitality Entrepreneurship
  • Hospitality Facilities Management
  • Housekeeping Management
  • Managing Guest Experience
  • Managing Hotel Business
  • Mixology and Barista
  • Organisational Functions for Hospitality
  • Procurement in Hospitality Operations
  • Restaurant Management Theory and Practice
  • Restaurant Service Operations
  • Rooms Division Management
  • Service Quality Management in Hospitality
  • Tourism Planning, Development and Management
  • Wine Studies

5. Why Should I Study Hotel Management?

Hotel Management Course. Apply with Uni Enrol

No two days are the same in the hotel and hospitality industry, and is perfect for those who love connecting with people. Here are more reasons to consider a Hotel Management Course:

  • Fast Track Career Ladder – You may have heard of the long hours and high churn rate in the industry. But where there are challenges, therein lies opportunities. It is also an industry where you can rise very fast in the career ladder as many do not stay long.
  • Many Options Outside The Hotel Industry – What you learn in a Hotel Management Course allows you to manage high-end restaurants, work in event management, lead a customer service team, be a guest experience specialist, manage accommodation facilities and more.
  • Malaysia’s Thriving Tourism Industry – Malaysia is renowned for its island paradises, charming kampungs, vast tropical forests, teeming wildlife, fun city escapes and a flourishing F&B scene.
  • Open Your Own Resort Or Hotel Establishment – Having accumulated sufficient experience and capital, you may even consider opening your own hotel. Alternatively, you can become a hospitality consultant and help hotels run profitably.

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6. RIASEC Compatibility To Study Hotel Management

The John Holland Theory of Career Choice states that in choosing a career, people will choose one similar to their personality to ensure job satisfaction, job performance, and career success. The test generates 6 different personality types:

  • Realistic (R)
  • Investigative (I)
  • Artistic (A)
  • Social (S)
  • Enterprising (E)
  • Conventional (C)

With the RIASEC Test, the 6 personalities can generate up to 720 combination possibilities to provide career compatibility. You can try the test yourself here.

These are the Top 3 traits that play well into someone who desires to be in the Hotel industry.

SOCIAL

  • Individuals with a strong Social orientation thrive in environments where they can interact with others. In hotel management, this translates to excellent customer service skills, the ability to build relationships with guests, and a natural inclination to help others.

ENTERPRISING

  • The Enterprising trait is characterized by confidence, leadership abilities, and a persuasive nature. Hotel managers often need to lead teams, make quick decisions, and drive business initiatives. Having a competitive edge helps individuals in this field to innovate and improve service offerings.

CONVENTIONAL

  • A Conventional orientation is essential for those in hotel management due to the need for organization and attention to detail. An obsession to detail and order ensures that all operations run smoothly with the highest standards. This continuous reliability will gain you many promotions.

7. Career Opportunities For Hotel Management

The skills learned in a Hotel Management Course can be applied throughout the hospitality industry and beyond, not just within the confines of a hotel:

Areas of OpportunityTypes of Roles
Hotel OperationsHotel Manager, Front Office Manager, Housekeeping Manager, Guest Relations Manager
Food and Beverage Management
Restaurant Manager, Catering Manager, Food and Beverage Director, Sommelier
Event ManagementEvent Planner/Manager, Banquet Manager, Convention Services Manager
Tourism and Travel ManagementTravel Consultant, Tour Manager, Destination Manager
Resort and Spa ManagementResort Manager, Spa Manager, Recreation Manager
Cruise Line ManagementCruise Director, Cabin Operations Manager, F&B Manager (Cruise), Events & Activities Manager
Corporate HospitalityCorporate Services Manager, Business Development Manager
Luxury and Boutique ManagementLuxury Hotel Manager, Boutique Hotel Manager
Sales and MarketingSales Manager (Hotels), Marketing Coordinator, Revenue Manager
Education and TrainingHospitality Instructor, Training Manager
Hospitality Technology & InnovationHospitality Consultant, Revenue Management Analyst

Recommended Course Guides

Looking for other related courses? Here are various hospitality-related course guides you should check out:

If you’re still not sure what to study, we have many other Course Guides that will provide more light on the subject matter. Share with your friends!

We also took the liberty to compile all our University Guides and Course Fees Guides so you don’t have to go anywhere else!

About the Author:

Ken Hoong is the co-founder of Uni Enrol and a contributing writer. Drawing on his close work with Uni Enrol’s counsellors, he brings keen insight into Malaysia’s evolving private higher education landscape and the shifting preferences of students in learning and career choices.